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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karla V

May 29, 2026

5  out of  5
rating by Karla V
"Hello- I wanted to recommend Liz she is an outstanding State Farm agent, shes knowledgeable, responsive, and takes the time to explain my coverage options clearly. Any questions Liz is quick and polite help. Also she makes the process easy and stress-free. Her professionalism and dedication to her clients truly stand out. I highly recommend Liz to anyone looking for reliable and personalized insurance service (Elizabeth)"
We responded:
"Thanks so much for the amazing review, Karla! We really appreciate your support here in Laredo . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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valerie romero

May 29, 2026

5  out of  5
rating by valerie romero
"Amazing customer service @Sabrina She is very understanding and helpful when it comes to your needs of insurance. Very satisfied with her service. I recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Luis Estrada’s Team. "
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Vanesa Hernandez Macias

May 29, 2026

5  out of  5
rating by Vanesa Hernandez Macias
"Excellent And quick Service very detalled explanation of the coverage Thanks You Elizabeth!"
We responded:
"Thank you for your kind review of State Farm Agent Luis Estrada’s Team. We appreciate it!"
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Esmer Ramirez

May 22, 2026

5  out of  5
rating by Esmer Ramirez
"I had an excellent experience with State Farm thanks to Elizabeth. She was professional, patient, knowledgeable, and truly went above and beyond to help me with everything I needed. She took the time to explain my options clearly and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares about their customers the way she does. I highly recommend asking for Elizabeth if you want outstanding customer service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Luis Estrada’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Elizabeth Gonzalez

April 30, 2026

5  out of  5
rating by Elizabeth Gonzalez
"Amazing service given to me especially for being 21 years old I was able to get full coverage for a very reasonable price. Thank you so munch Elizabeth Valdez for all your support you were the best."
We responded:
"Elizabeth, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Luis Estrada’s Team here in our Laredo office. "
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Thomas De La Riva

February 10, 2026

5  out of  5
rating by Thomas De La Riva
"Sabrina is the best literally broke down everything like if I was 2 and because of that I understood! THANK YOU!!! DEFINITELY will renew as long as Sabrina is there!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Luis Estrada’s Team! We deeply appreciate your kind words here in Laredo . "
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Diana Ovalle

July 30, 2025

5  out of  5
rating by Diana Ovalle
"EXCELLENT SERVICE! @Ruby I had a wonderful experience with Ruby at State farm insurance . She worked tirelessly to find me the right insurance plan and offered several quotes until I was satisfied. Thanks to her help, I got a great price. Highly recommend!"
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Crystal Holguin

June 10, 2025

5  out of  5
rating by Crystal Holguin
"I got amazing customer service and an awesome insurance plan thanks to Ruby. She helped us get the best affordable plan, and even made attempts for other miscellaneous events! Peter also helped us, and made the process smooth as well! I highly recommend coming to this specific establishment for your insurance needs!"
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to 7

May 30, 2025

5  out of  5
rating by to 7
"Ruby really helped us!! We were able to bundle our auto ,home and rv insurance saving us money. Who doesn't like to save lol. She explained everything to me and broke down the numbers ..I appreciate Luis Estrada helping out as well and being involved making sure the customer is taken care of. Excited to have a neighborhood State Farm to help with our needs. Thank you Ruby and the State Farm team!"
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Maria Christina Castillo

May 27, 2025

5  out of  5
rating by Maria Christina Castillo
"Muchas gracias a Rubi por ayudarme en mi póliza de autos explica muy bien las coberturas y la cotización fue excelente"
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joe.s 0

May 19, 2025

5  out of  5
rating by joe.s 0
"Ruby aleman provides great customer service on every interaction thank the lord for her service if it was not for her i would be so uninformed but due to her care now i am saving money and getting a good deal"
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Sandra Cisneros

May 13, 2025

5  out of  5
rating by Sandra Cisneros
"I am very satisfied with Enrique Estrada’s SUPER SERVICE at State Farm on so. Zapata hey. He answered all the questions I had to my satisfaction. I was able to make an informed decision to switch insurance. I am recommending to my family and friends. Keep up the great job!"
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Give It A Shot Gaming

May 12, 2025

5  out of  5
rating by Give It A Shot Gaming
"Peter has always been honest and helpful when things got complicated. I always felt as though he walked me through confusing moments to get to the best decision for my family."
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Sergio Garcia

May 9, 2025

5  out of  5
rating by Sergio Garcia
"Muchas gracias a Pete Mares por todo su apoyo y conocimiento. Me hizo sentir como un miembro de la familia."
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Oliver Saenz

May 9, 2025

5  out of  5
rating by Oliver Saenz
"Great service! Peter was a great help and easy on the eyes ;D!"
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fernando gonzalez

May 3, 2025

5  out of  5
rating by fernando gonzalez
"Amazing customer service, Rubi was super professional and knowledgeable and was able to address all my questions and was able to help me out on what I needed. Ask for Rubi she was awesome!👏🏼 I also want to thank Luis and the staff! Awesome and friendly environment at both locations."
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Ismael Cuellar

April 11, 2025

5  out of  5
rating by Ismael Cuellar
"Best customer service ever"
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Mauricio Hernandez

February 6, 2025

5  out of  5
rating by Mauricio Hernandez
"Muchas gracias al equipo de statefarm especialmente a Enrique. Excelente servicio!"
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Miguel Segura

February 6, 2025

5  out of  5
rating by Miguel Segura
"I needed to find great insurance and Enrique helped me make a decision!!"
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valeria

February 5, 2025

5  out of  5
rating by valeria
"Enrique was very knowledgeable and made sure all of my questions were answered when I was purchasing my life insurance! He helped me choose the best policy for me & was nothing but patient and professional throughout the whole process. I highly recommend getting helped by Enrique, excellent service!"
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Isaac _mtz11

February 5, 2025

5  out of  5
rating by Isaac _mtz11
"Was looking for a really good reliable insurance and after talking with Enrique he answered all my questions and concerns. Was very helpful through the process. I’m so satisfied with the level of professionalism and customer service I really recommend it, for anyone that is looking for insurance."
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sammy A

February 5, 2025

5  out of  5
rating by sammy A
"I would highly recommend Enrique, very professional and to the point. very well versed in his job and knows great information about insurance. Overall great experience"
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Derek Ramos

February 5, 2025

5  out of  5
rating by Derek Ramos
"If you’re looking for a reliable and knowledgeable insurance agent, I highly recommend Enrique. Very professional, attentive, and genuinely cares about finding the best coverage for your needs. His excellent customer service and dedication make the insurance process smooth and stress-free. Give Enrique a call and you won’t be disappointed."
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Pablo Paredes

February 5, 2025

5  out of  5
rating by Pablo Paredes
"Enrique was excellent at explaining the quote and coverages for my autos! 10/10 service"
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ruben p

February 5, 2025

5  out of  5
rating by ruben p
"Muchas gracias a Enrique Ollervides por ayudarme con mi poliza de casa!"