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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Nino

Ashley Nino

October 14, 2026

5  out of  5
rating by Ashley Nino
"I want to thank Liz so much for helping me out with my life insurance application. She’s very patient and makes you laugh!"
We responded:
"Ashley, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Karina Garcia

September 21, 2026

5  out of  5
rating by Karina Garcia
"Lizzy help me find a good rate and it was a ez process to get a rate I full recommend her and she explained everything very good"
We responded:
"Karina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Juania Ma

September 21, 2026

5  out of  5
rating by Juania Ma
"Phenomenal job Lizzy. Everything so quick and easy. Highly recommend her, awesome customer service. Keep up the good job!"
We responded:
"Thank you so much for the 5 stars, Juania! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Gabriel Alvarez

September 21, 2026

5  out of  5
rating by Gabriel Alvarez
"Gracias Liz por tu excelente servico"
We responded:
"Hi Gabriel, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Estrada, Your State Farm Agent "
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Eddie Gonzalez

September 18, 2026

5  out of  5
rating by Eddie Gonzalez
"Ms. Liz was very helpful and answered all my necessary questions. Ms Liz was very polite and courteous."
We responded:
"Eddie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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martinez mathew

September 10, 2026

5  out of  5
rating by martinez mathew
"Liz helped me get the best rate and best insurance for me and my business! Thank you. Great Service."
We responded:
"martinez, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Laredo. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Luis Estrada and Team "
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Deb G

September 10, 2026

5  out of  5
rating by Deb G
"Elizabeth helped me get my auto insurance she was amazing very sweet ! ask forr herrr she made the process very simple. also bilingual 🌸✨👍👍👍👍"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Laredo insurance team. "
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Yanice Vazquez-Barbosa

August 28, 2026

5  out of  5
rating by Yanice Vazquez-Barbosa
"Hi, I wanted to start off by saying that I avoid phone calls (any) like the plague. But Liz was so friendly and easy to talk to! She kindly walked me through every step and was patient even though this was my first time doing insurance life policy. I would definitely recommend her because her honesty sane kindness was invaluable!! So helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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AngieGil

August 27, 2026

5  out of  5
rating by AngieGil
"Thanks Liz for a great customer service! I 100% recommended !!! 😁😁"
We responded:
"AngieGil, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andrea Ramirez

August 27, 2026

5  out of  5
rating by Andrea Ramirez
"I want to thank this insurance, the process was smooth, easy, and stress-free. I highly recommend State Farm and Gilbert Cazarez to anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you so much for your kind review, Andrea!  If you need insurance assistance, we are just an email or call away! - Luis Estrada, your State Farm Agent   "
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Luis Ornelas

August 27, 2026

5  out of  5
rating by Luis Ornelas
"Good customer service & good full coverage insurance for my vehicle, thanks to Gilbert Cázares. I appreciate the help and patience!"
We responded:
"Thank you so much for the 5 stars, Luis! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Hector Garza

August 27, 2026

5  out of  5
rating by Hector Garza
"Everytime I go to Luiis Estrada at State Farm insurance I always get greated by the best agents. They are very polite and very helpful. Every question I have it gets answered. I'm happy I have my insurance polices with Luis Estrada@ State Farm. Thank you Gilbert Casarez for keeping me and my family covered all the time."
We responded:
"Hector, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laredo insurance team! - Your State Farm Agent, Luis Estrada "
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Jose Luis Ramirez

August 27, 2026

5  out of  5
rating by Jose Luis Ramirez
"Ask for Gilbert Cazarez! Excellent service and he answered all my questions about insurance. Would highly recommend him since he was able to assist me with my insurance needs! Thank you again Gilbert!!"
We responded:
"Jose, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laredo insurance team! - Your State Farm Agent, Luis Estrada "
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Lina Caz

August 27, 2026

5  out of  5
rating by Lina Caz
"Excellent service from start to finish! Gilbert Cazarez did an amazing job explaining the insurance purchase process and making sure everything was clear and easy to understand. He was professional, helpful, and took the time to answer all my questions. I truly appreciate the great customer service and highly recommend Gilbert to anyone looking for a smooth and stress-free experience. Thank you, Gilbert!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Fernando Garza

August 27, 2026

5  out of  5
rating by Fernando Garza
"Amazing service, was greatly taken care of for all my insurance needs from Elizabeth. Have recommended her to my friends and family."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Estrada’s team. "
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Jesus Soto

August 10, 2026

5  out of  5
rating by Jesus Soto
"My family and I want to thank Liz for being patient and helping us save so much money on our auto insurance. We highly recommend her! Thank you!"
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
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Samantha Harris

July 29, 2026

5  out of  5
rating by Samantha Harris
"I would like to take a minute to say thank you to Liz and the team. I had a few questions about getting life insurance but was unsure where to start. Liz helped answer the many questions I had and made things clearer for me. I am going to go over this info with my husband and will be reaching back out to get things going."
We responded:
"Samantha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laredo insurance team is always here and happy to help. "
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Octavio Fierro

July 29, 2026

5  out of  5
rating by Octavio Fierro
"Liz fue de gran ayuda con todas mis preguntas sobre cómo cambiar el seguro de mis carros a State Farm. Soy nueva en Laredo, y ella hizo que todo el proceso fuera fácil de entender. Realmente sabe de lo que habla, fue muy amable, paciente y me trató con mucho respeto durante todo el proceso. Agradezco mucho su excelente servicio al cliente y la recomiendo ampliamente a cualquier persona que esté buscando un seguro."
We responded:
"Octavio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laredo insurance team is always here and happy to help. "
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Susan N.

July 15, 2026

5  out of  5
rating by Susan N.
"I was shopping around for car insurance and gave your location a call spoke with Liz she was very helpful and answered all questions I had. Thank you Liz for everything."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Lee

July 8, 2026

5  out of  5
rating by Lee
"Excellent help from Liz and Erika!!"
We responded:
"Lee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Luis Estrada’s Team!"
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P JR

July 2, 2026

5  out of  5
rating by P JR
"Great customer service provided by Liz . I’m very happy with my new policy I really recommend it. Give them a call , ask for Liz , you won’t be disappointed!"
We responded:
"P, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mireya Diaz

June 30, 2026

5  out of  5
rating by Mireya Diaz
"Thanks to the office manager, Karla for always assisting me and my family !! Always great customer service and goes above and beyond to help us !!"
We responded:
"Thanks so much for the fantastic rating, Mireya! We are so glad you had a positive experience with us here on State Farm Agent Luis Estrada’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gracie Vela

June 19, 2026

5  out of  5
rating by Gracie Vela
"Ms
Claudia at State Farm is very professional and helpful.
I highly recommend
Claudia for all your insurance needs."
We responded:
"Gracie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Rudy Olivares

June 16, 2026

5  out of  5
rating by Rudy Olivares
"Liz helped me alot and was very happy with the service"
We responded:
"Thank you for taking the time to leave such a great review, Rudy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jesus Saucedo

June 11, 2026

5  out of  5
rating by Jesus Saucedo
"Great service and happy with Liz with a. Great policy"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "